This privacy policy("policy") will help you understand how Marax AI, Inc.("us", "we", "our") uses and protects the data you provide to us when you visit and use www.customerglu.com("website", "service").We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
When you visit the website, we may collect the following data:
As you engage in a transaction on our website, we gather personal information from you, including your name, address, and email address, as a part of the process. The information you provide will solely be used for the specific purposes mentioned above.
We are collecting your data for several reasons:
We host our company on secure servers that comply with Information Security (ISO 27001 and SSAE 18 SOC2) regulations.
CustomerGlu provides an online platform that allows users with compliance services. When you use our services, your data may be stored using CustomerGlu's data storage, databases, and other applications, which are all securely stored behind a firewall.
We may reach out to you to inform you about your account, to resolve issues with your account, to settle disputes, to collect owed fees or payments, to conduct surveys or questionnaires, to provide updates about our company, or to contact you as necessary to enforce our User Agreement, relevant national laws, or any agreements we have with you. In order to accomplish these objectives, we may contact you via email, phone, text messages, or postal mail.
Marax AI, Inc. is committed to securing your data and keeping it confidential. Marax AI, Inc. has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
Our website contains links that lead to other websites. If you click on these links Marax AI, Inc. is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
Marax AI, Inc. will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
Please note that we reserve the right to modify this privacy policy at any time, so we recommend that you review it often. Any modifications or clarifications will become effective immediately after they are posted on our website. If we make significant changes to this policy, we will provide notification here to ensure that you are informed about the information we gather, how we utilize it, and the situations, if any, in which we use and/or disclose it.